Choosing the right server for your business is a critical decision. With HPE (Hewlett Packard Enterprise) and Dell dominating the server market, it’s essential to weigh their strengths to make the best choice. This blog breaks down the key differences between HPE servers and Dell servers, focusing on customer support, reliability, management systems, and cost. If you’re upgrading, we can help you sell your old enterprise servers while transitioning to the best option for your business.
Customer Support: HPE vs. Dell
Dell Customer Support
Dell’s customer support is known for its accessibility and reliability. You don’t need a paid contract to download updates or firmware (for now). Their ProSupport program is a favorite among IT professionals for consistent assistance. However, keep an eye out for potential changes that may require a support contract in the future.
HPE Customer Support
HPE requires a support contract for firmware and updates, which can be a barrier for some. Their website isn’t the most user-friendly, but once you get past the navigation hurdles, you’ll find detailed documentation for nearly every product. HPE also offers 24/7 operational support for businesses that register online.
Winner: Dell
Dependability: HPE vs. Dell
Dell Dependability
Dell servers, like the PowerEdge series, are synonymous with reliability. They’re often likened to Toyota in the tech world for their ability to run seamlessly for years with minimal issues.
HPE Dependability
HPE servers, such as the ProLiant line, also deliver dependable performance but have been found to experience more downtime compared to Dell. That said, HPE’s prognostic alerts give you a heads-up on potential failures, helping you address issues proactively.
Winner: Dell
Management Systems: iDRAC vs. iLO
Dell iDRAC
The Integrated Dell Remote Access Controller (iDRAC) simplifies server management. Recent updates eliminated the need for Java, though the interface could still improve. Licenses for iDRAC are available on secondary markets, providing flexibility.
HPE iLO
HPE’s Integrated Lights-Out (iLO) is a robust tool. While the standard console is included, the advanced version requires a license. The interface is smoother and faster, making it a preferred choice for many IT professionals.
Winner: HPE
Cost: HPE vs. Dell
Dell Costs
Dell servers are generally more affordable, with fewer options for price negotiation. However, repeat customers or bulk orders may unlock discounts. Their widespread adoption also makes them a cost-effective choice for enterprises.
HPE Costs
HPE servers come with slightly higher price tags but often allow for more negotiation flexibility. While they may cost more upfront, their performance and global support make them a worthwhile investment for long-term projects.
Winner: Tie
HPE servers vs. Dell servers: Which Should You Choose?
When comparing HPE servers vs. Dell servers, there isn’t a one-size-fits-all answer. If reliability and cost-effectiveness are your priorities, Dell may be the way to go. On the other hand, HPE shines with its management tools and global support network.
No matter your decision, upgrading your servers is a great opportunity to recoup costs. We buy used enterprise servers from brands like Dell and HPE. Selling your old servers is simple—send us your list, and we’ll provide a free quote.
Why Sell Your Used Servers to Us?
- Data Security: Certified data destruction and erasure.
- Convenience: We handle all logistics and offer data center liquidation.
- Eco-Friendly: Recycling services for responsible disposal.
Upgrade to the best servers and get value from your old equipment today!
