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Toll Free / West Coast: (800) 700-7683 — East Coast: (800) 821-1782 — 9033 9th St. Rancho Cucamonga, CA 91730

  • IT Asset Disposition
    • Enterprise ITAD
    • Healthcare ITAD
    • Education Buyback
    • Government ITAD
    • Asset Recovery
    • ITAD Value Return
  • Data Security
    • Data Erasure
    • Physical Data Destruction
    • Degaussing
    • Phoenix Certified Erasure
    • Chain of Custody
    • NIST 800-88
  • Data Center Services
    • Decommissioning
    • Hardware Removal
    • Cloud Migration
    • Onsite Services
    • Secure Shipping
    • Media Labeling
  • Industries
    • Healthcare
    • Enterprise
    • Education
    • Government
    • Financial Services
    • International
  • Certifications
    • R2v3
    • ISO 9001
    • ISO 14001
    • ISO 45001
    • Phoenix
    • HIPAA
  • Resources
    • Videos
    • Blog
    • Testimonials
    • About Us
    • Contact Us
    • Frequently Asked Questions
    • Privacy Policy
    • Contact Us
  • IT Asset Disposition
    • Enterprise ITAD
    • Healthcare ITAD
    • Education Buyback
    • Government ITAD
    • Asset Recovery
    • ITAD Value Return
  • Data Security
    • Data Erasure
    • Physical Data Destruction
    • Degaussing
    • Phoenix Certified Erasure
    • Chain of Custody
    • NIST 800-88
  • Data Center Services
    • Decommissioning
    • Hardware Removal
    • Cloud Migration
    • Onsite Services
    • Secure Shipping
    • Media Labeling
  • Industries
    • Healthcare
    • Enterprise
    • Education
    • Government
    • Financial Services
    • International
  • Certifications
    • R2v3
    • ISO 9001
    • ISO 14001
    • ISO 45001
    • Phoenix
    • HIPAA
  • Resources
    • Videos
    • Blog
    • Testimonials
    • About Us
    • Contact Us
    • Frequently Asked Questions
    • Privacy Policy
    • Contact Us
Contact Us
  • IT Asset Disposition
    • Enterprise ITAD
    • Healthcare ITAD
    • Education Buyback
    • Government ITAD
    • Asset Recovery
    • ITAD Value Return
  • Data Security
    • Data Erasure
    • Physical Data Destruction
    • Degaussing
    • Phoenix Certified Erasure
    • Chain of Custody
    • NIST 800-88
  • Data Center Services
    • Decommissioning
    • Hardware Removal
    • Cloud Migration
    • Onsite Services
    • Secure Shipping
    • Media Labeling
  • Industries
    • Healthcare
    • Enterprise
    • Education
    • Government
    • Financial Services
    • International
  • Certifications
    • R2v3
    • ISO 9001
    • ISO 14001
    • ISO 45001
    • Phoenix
    • HIPAA
  • Resources
    • Videos
    • Blog
    • Testimonials
    • About Us
    • Contact Us
    • Frequently Asked Questions
    • Privacy Policy
    • Contact Us
Contact Us

Frequently Asked Questions

Home Frequently Asked Questions
Your questions answered

Common questions

Can my data be securely erased without destroying the media itself?

It depends on the sensitivity of your data. Please see the three levels of data destruction below.

Level I Data Destruction

Level I (reuse allowed)

  • Appropriate for individual or business. Data Destruction Certificate provided at no charge
  • Degauss allowable media types before testing and certification
  • Reformat and single pass format of functional servo storage media and hard drives. Non-functional media will be degaussed (de-magnetized) and recycled
  • This is a green, eco-friendly solution
Level II Data Destruction

Level II (reuse allowed)

  • Appropriate for business and individuals desiring a higher level of security. Data Destruction Certificate provided at no charge
  • Compliant for mid-range data sensitivity. Covers many regulatory compliance issues and un-classified data.
  • Degauss allowable media types before testing and certification
  • Reformat and multiple-pass format of functional servo storage media and hard drives. Non-functional media will be degaussed (de-magnetized) and recycled
  • Low level DoD compliant – 7 pass wipe
  • This is a green, eco-friendly solution
Level III Data Destruction

Level III – Full Data Eradication and Media Destruction and Disposal (not for reuse)

  • Appropriate for organizations interested in the ultimate data destruction solution
  • Compliant with all standards and regulations
  • Full degaussing and physical destruction of storage media and hard drives
  • This solution is not as eco-friendly as other solutions – some parts may be recycled – but some may end up in a landfill
How much is my used storage media or equipment worth?

Many factors affect the value of your equipment:

  • Condition – New sealed, new open, refurbished, or Used
  • Age
  • Quantities
  • Brands and Part Numbers
  • Connection type – SATA, SAS, Fibre
  • Size and Capacity
  • Configuration
    Ship from location
What Credit Cards do you accept?

We accept Visa, MasterCard, Discover, American Express, and wire transfer.  Please contact us for a Credit Card Authorization form.  You may also contact us for a Credit Application if you wish to obtain Net Terms.

How many items do you buy or sell?

You may purchase as few as one item from us. FREE Shipping does not apply to only one piece.

Most times, if we are purchasing items from you, it does not make sense to only purchase one item at a time.

Do you offer a warranty?

Various warranties apply with different types of equipment.

Data Tapes:  90 day money back guarantee; with lifetime warranty against defects
Used Equipment: Guaranteed not DOA; 30 day warranty

New Equipment: Varies depending on the equipment type and manufacturer.

Refurbished Equipment: Varies depending on the equipment type and manufacturer. Normally 30, 60, or 90 day warranty

Do you take care of shipping?

Yes we do. 
We will arrange and pay for shipping on any products we are purchasing from any location.

Do you selling my information?

We respect your privacy and the security of your data.  We do not sell or loan ANY of your information to anyone or any company. 

Check out our full Privacy Policy

Phoenix
Certified

Learn More.

Quick Contact

How can I

Sell my assets?

Send Us Your List

include make, type of processor & speed, memory, & other specifications

Expert IT Audit

We make you a confidential, and a truly no obligatory offer

We pay shipping!

Including labels, trucks, as well as other security measures

Secure Facility

Tapes are locked and held under private 24-hour surveillance

Inspected and Erased

Assets are thoroughly wiped clean of all sensitive data

Data Destruction Certificate

Certificate of Destruction is provided along with a speedy direct payment

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Secure Enterprise IT Asset Disposition & Data Destruction Solutions You Can Trust.

R2v3 certified and NIST-compliant
ITAD services for regulated industries
nationwide since 1965.

Services

  • ITAD
  • Secure Data Destruction
  • Asset Recovery & Remarketing
  • Data Center Decommissioning
  • Onsite Services
  • Secure Chain of Custody
  • ITAD
  • Secure Data Destruction
  • Asset Recovery & Remarketing
  • Data Center Decommissioning
  • Onsite Services
  • Secure Chain of Custody

Industries

  • Healthcare
  • Government
  • Enterprise
  • Financial Services
  • Education
  • International
  • Healthcare
  • Government
  • Enterprise
  • Financial Services
  • Education
  • International

Compliance

  • R2v3 Certification
  • NIST 800-88 Compliance
  • Phoenix Certified
  • Zero Trace Certified
  • Chain of Custody
  • Shipping & Tracking
  • R2v3 Certification
  • NIST 800-88 Compliance
  • Phoenix Certified
  • Zero Trace Certified
  • Chain of Custody
  • Shipping & Tracking

Contact

  • DES Technologies
    9033 9th St.
    Rancho Cucamonga, CA 91730
  • +1 (800) 700-7683
  • Monday - Friday:
    9:00AM - 5:00PM PT
REQUEST EVALUATION

© 2026 DES Technologies. All Rights Reserved.
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Certified ITAD. Secure Data Destruction. Asset Recovery. Nationwide.

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