Choosing an ITAD (IT Asset Disposition) partner isn’t just about recycling old equipment — it’s about protecting sensitive data, maintaining regulatory compliance, and promoting environmental sustainability.
Asking the right questions can help you avoid costly mistakes and ensure you select a reliable partner. So, what are Top Questions to Ask ITAD Partners?

1. What Certifications Do You Hold?

Certifications matter.
Ask potential ITAD providers if they hold industry-recognized certifications like R2 or e-Stewards.
These certifications demonstrate their commitment to responsible recycling practices, data security, and compliance with international standards.

2. How Do You Destroy Data?

Secure data destruction is critical.
Ensure the company follows strict protocols like DoD 5220.22-M or NIST 800-88 standards for data wiping, degaussing, or physical destruction.
You want complete assurance that no sensitive information can ever be recovered.

3. What Are Your Recycling and Disposal Practices?

Environmental responsibility matters more than ever.
Ask how they handle e-waste and whether they comply with all local and federal disposal regulations.
A true ITAD partner should strive to recycle as much as possible and minimize landfill waste.

4. Do You Have Experience in My Industry?

Experience makes a difference.
An ITAD partner familiar with your industry’s regulations and technology can offer tailored solutions and smoother operations.
Whether it’s healthcare, finance, education, or tech — make sure they understand your unique needs.

5. Can You Provide References?

References reveal real-world reliability.
Talking to previous clients gives you insight into how the company operates, how well they communicate, and how committed they are to security and service quality.

Make Informed ITAD Decisions

Choosing the wrong ITAD partner could expose your business to data leaks, compliance violations, or environmental risks.
By asking the right questions — about certifications, data destruction, recycling, industry experience, and references — you can make an informed decision and protect your company’s future.

👉 Ready to start your ITAD journey? Contact us today for a free consultation and secure your assets the right way!